00:00
Voicemail callback
00:00
ProntoVoice answers
answer rate
Up from 73% before.
001 ProntoVoice — Charlotte, NC
ProntoVoice picks up every inbound call, qualifies the lead, books it straight onto your calendar and texts the confirmation — while you're still under the house.
Live in 1 business day · Keep your current number · $0 setup
27%
#003
Every missed call is a job your competitor booked
While you're on a roof, in a crawlspace, or driving between jobs, the phone keeps ringing. The industry answers 42 minutes later — long enough for a homeowner to call three other contractors.
With ProntoVoice on the line
94%
<4 s
time to answer
Every call, 24/7, including 2 a.m. burst pipes.
+62%
conversion rate
Leads that turn into booked appointments.
Figures are typical industry and product benchmarks from the ProntoVoice product deck, presented as such — not a projection for any individual business.
002 The 47-second call
Press play and scrub the timeline. Orange is ProntoVoice, black is the caller, and the ticks below the axis are the actions firing in your CRM while the call is still open.
9:41
Caller name
(555) 018-2410
Remind
Decline
Accept
3.8sanswer time
$2,500opportunity
Inbound · HVAC · “AC not cooling”
00:00
PRONTOVOICE
CALLER
00:0000:1200:2400:3600:47
Live telemetry
Rings before answer1
Time to answer3.8 s
Language detectedEN
Turns exchanged0
Actions fired0
Human handoffnot needed
$0
Timings and job value are the demo call from the ProntoVoice product deck: answered in 4 s, 47 s total, $2,500. The business name, address, dialogue and diagnostic fee are illustrative.
004 Inside the four seconds
Speed is not one trick. It is a budget spent across five stages, and every one of them was chosen for how few milliseconds it costs. Open a stage.
Stages marked “not instrumented” have no published measurement in the internal build notes. We would rather show a dash than a number we did not measure.
005 What it's built on
006 Beyond picking up
007 By trade
The agent is configured for your trade before it takes its first call — your services, your pricing, your qualifying questions. Pick yours.
Contractor counts are from the unified Mecklenburg / Charlotte metro directory: 3,387 contractors, deduplicated from 6,311 scraped records, classified into seven categories.
By the numbers
3,387Contractors in the Charlotte metro directory
7Trades covered, from HVAC to solar
1Business day from signup to live
$0Setup cost, and no commission on your jobs
008 After the hangup
Everything below runs without anyone touching a keyboard. Timings are from the moment the caller hangs up.
009 Compliance
In February 2024 the FCC ruled that an AI voice counts as an artificial voice under the TCPA. Exposure runs $500 to $1,500 per call, and there are firms that do nothing else. So these are constraints the agent cannot talk its way around.
We are not lawyers and this is not legal advice. It is a summary of the rules we build against. Before running campaigns at volume, have a TCPA attorney review your script and your consent record.
010 Your numbers
Move the sliders. This is arithmetic on numbers you supply — not a forecast, and not a promise about your business.
If you're not sure, the industry figure is 27% of all inbound calls.
The demo call above was a $2,500 HVAC job.
Kept deliberately conservative. Set it to what you actually close.
Recovered revenue, per month
$8,660
Calls recovered / month35
Jobs closed / month3.5
Pronto Answer plan−$249
Voice minutes — 300 included−$0
Commission on your jobs$0
Net, per month$8,411
Recovered calls assume ProntoVoice answers what currently goes to voicemail. Minutes are estimated at one minute per call, against the 300 that come with Answer; past that they run $0.15 a minute. Nobody at Pronto will tell you this is what your business will do — the demo runs a live test on your real number so you can judge for yourself.
011 Plans
Pronto Presence
$1
- Claimable profile in the Pronto directory
- Verified reviews on your listing
- 1 user · 1 location
- Up to 25 leads a month
Pronto Answer
$249
- ProntoVoice answering 24/7, in your customer's language
- 300 voice minutes included, then $0.15/min
- Booking straight into your calendar · web chat · WhatsApp
- Rescued-jobs dashboard, counted in dollars
- 2 users · 1 location
Most popular
Pronto Pipeline
$499
- Everything in Answer, plus outbound voice
- Missed-call rescue, appointment reminders, dormant-list wake-ups — 8am to 8pm their time
- 1,000 minutes included, then $0.12/min
- Ballpark quote on the call · full CRM
- 6 users · 2 locations
Pronto Engine
$849
- Everything in Pipeline, plus your own branded app
- 2,500 minutes included, then $0.10/min
- Firm quote on the call, against your real prices
- 24/7 human backup answering in your company's name
- Open API · Unlimited users · 5 locations
Setup is $0. Every plan from Answer up comes with voice minutes included — 300 on Answer, 1,000 on Pipeline, 2,500 on Engine — and anything past that runs $0.15, $0.12 or $0.10 a minute. Pay yearly and two months are on us. We never take a commission on your jobs.
012 Questions
The demo takes fifteen minutes and we run a live test call on your actual line, so you hear exactly what a customer hears. No commitment.
Straight with you: ProntoVoice is a working prototype, not a mockup — and the Charlotte network is still being built out. We would rather tell you that now than oversell it and lose you later.